Privacy Policy

Last updated: June 2026

Heritage & Hearth (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and your choices.

Information We Collect

When you place an order or create an account, we collect your name, email address, shipping address, billing address, and payment information. Payment data is processed securely through Shopify and is never stored on our servers. When you sign up for our email list, we collect your email address. We also collect standard website usage data (browser type, pages visited, time on site) through cookies and analytics tools.

How We Use Your Information

We use your information to process and fulfill your orders, send order confirmations and shipping updates, respond to customer service inquiries, send marketing emails if you have opted in, and improve our website and product offerings.

Email Marketing

If you subscribe to our email list, you will receive updates about new products, promotions, and brand news. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us at heritageandhearthsupport@gmail.com.

Sharing Your Information

We do not sell your personal information. We share data only with trusted service providers who help us operate our business — including Shopify (e-commerce platform), shipping carriers, and email marketing services — and only to the extent necessary to fulfill those services.

Cookies

Our website uses cookies to maintain your shopping cart, analyze traffic, and improve your experience. You may disable cookies in your browser settings, though some site features may not function as intended.

Data Retention

We retain your order and account information as long as necessary to provide services and comply with legal obligations. You may request deletion of your personal data at any time by contacting us.

Your Rights

You have the right to access, correct, or request deletion of your personal information. To make a request, contact us at heritageandhearthsupport@gmail.com.

Contact

Heritage & Hearth, Milton, Florida — heritageandhearthsupport@gmail.com